Teksavvy ISP
Mel Wilson
mwilson-4YeSL8/OYKRWk0Htik3J/w at public.gmane.org
Wed Dec 9 17:34:48 UTC 2009
William O'Higgins Witteman wrote:
> What I like best is that when the service goes out they deal with Bell,
> and I deal with them. It seems inefficient, until you realize that a
> 5-minute conversation with them is all that is needed, and then it gets
> taken care of by someone devoting all their efforts to getting your
> problem solved.
This has been my experience too. My last troubles came when Bell was
upgrading the local CO for TV/IP, and kept repeatedly misconfiguring
my line. Teksavvy people were available 24/7, it seemed, had my
account history right in front of them, and knew where to call in Bell.
Since then, the service just works, like a service should.
Mdl.
--
The Toronto Linux Users Group. Meetings: http://gtalug.org/
TLUG requests: Linux topics, No HTML, wrap text below 80 columns
How to UNSUBSCRIBE: http://gtalug.org/wiki/Mailing_lists
More information about the Legacy
mailing list