OT: Rogers business internet transfer limits?

[Marc Lanctot]

On 09/04/09 03:34 PM, James Knott wrote:

> The limit depends on the service agreement, just like home users.

But isn't it a set limit per service, and there are only a few services? 
I thought I could get an example of what to expect.. like if anybody 
uses one of them, could they tell me what the limit is?

I'm kind of surprised they don't have that info on their web site... but 
I guess I'll call if I have to.

> You'll
> have to call them. Unlike Sympatico, calling Rogers support is not
> painful. They're located in Toronto and generally good. Some of them
> even speak Linux. ;-)

Calling Rogers is not painful? You and I have had quite different 
experiences with Rogers. I moved to Toronto in September.. I didn't have 
a bill without an error on it until February. We called 2-3 times on 
average per month, everyone gave us a different answer, and they were 
just not helpful and not polite. Over and over we had to talk to 
managers for stupid little things that they kept screwing up. Everyone 
else I know who has had Rogers has reported similar experiences with 
their customer service. Was a drastic change coming from Shaw in Edmonton.

But yes, I would still prefer cable over DSL any day, so we've stuck it 
through with Rogers.. but I would switch to Cogeco in a heartbeat if 
they offered service here -- well, maybe not a heartbeat, we'd have to 
wait out our contract so as not to get nailed with penalties.

Were you referring to the Business Service people in particular?

Marc

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