Conspiracy?

James Knott james.knott-bJEeYj9oJeDQT0dZR+AlfA at public.gmane.org
Thu Jun 12 23:49:48 UTC 2008


Rob Sutherland wrote:
> --- James Knott <james.knott-bJEeYj9oJeDQT0dZR+AlfA at public.gmane.org> wrote:
>
>   
>> Rob Sutherland wrote:
>>     
>
>   
>>> Neither is exclusive :-) Bell surely supports
>>>       
>> multiple
>>     
>>> conspiracy and incompetence based
>>>       
>> crypto-organisms....
>>     
>>>   
>>>       
>> They're an incompetent conspiracy?  ;-)
>>     
>
> A conspiracy of incompetents?  Maybe someone can call
> support and ask :-) I honestly can't even talk to them
> without blowing a gasket...
>   

I know that feeling all to well.  In my work, I occasionally have to 
deal with the Sympatico "help" desk.  I'm hooking up routers (Not those 
cheap consumer level devices.  These ones cost upwards of $2K.) to the 
ADSL line, but if I don't click on the "Start" button, they won't talk 
to me.  I haven't seen many routers that have a Start button.  No point 
in trying to escalate, as they'll hang up on you for that.  What's 
really surprising is that this work is for business customers, not 
individual consumers.



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