DSL service [was Re:TLUG Mail list archives?]

[CLIFFORD ILKAY]

On Friday 08 June 2007 23:37, phiscock-g851W1bGYuGnS0EtXVNi6w at public.gmane.org wrote:
> Yesterday, Pathcom (the ISP in this soap-opera) announced that Bell
> would be visiting to diagnose the problem at my end.
>
> Today the Bell Service Guy came by early in the morning, while I
> was still at home. He didn't knock, he just measured the line,
> decided it was OK, and put a piece of paper through the door saying
> 'Sorry I missed you since you weren't home.'
>
> And he left an advert for Sympatico, just in case we were keen to
> switch to someone else.

That is reprehensible behaviour. No matter what you may think of 
Pathcom, you should report this incident to them. If I ran Pathcom, I 
would be quite upset if I *paid* to have Bell show up on my behalf 
and drop off a flyer exhorting my client to switch.

> The line dropping problem continues unabated.

You might want to try another DSL provider, such as Teksavvy which I 
see many people recommending here (I use Rogers). Teksavvy provides a 
DSL Login service for people who already have DSL service from 
another provider. See: <http://teksavvy.com/resdsllogin.htm>. There 
are no setup fees and it will cost you $10/month apparently. I have 
no idea if they expect you to sign a long-term contract. If the 
problem goes away, Pathcom is most likely at fault. If it does not, 
you have another data point.

> Time to talk to Rogers, I think.

It is a sad state of affairs when the choices we have for broadband 
Internet access in Canada is based which of the two monopolies you 
hate the least.
-- 
Regards,

Clifford Ilkay
Dinamis Corporation
3266 Yonge Street, Suite 1419
Toronto, ON
Canada  M4N 3P6

<http://dinamis.com>
+1 416-410-3326
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