OT: Mac and PC Dealers

[phiscock-g851W1bGYuGnS0EtXVNi6w at public.gmane.org]

>> Yes, I also find that Canada Computer's people-skill lacking.  That's
>> why I don't buy from there, unless it's < $10 which is my cost of gas
>> going to other place.
>
> If you don't know what you're looking for, it's a bad place to go.  If
> you do, they're often fairly much the cheapest vendor.
>
>> But, consider the people you're dealing with.  It's low paying job for
>> people with very little education.  That's true for any front-line
>> sales, and most definitely true where margin is low and they have to
>> rely on volume.
>
> Yeah, people seem not to get that these aren't computer *service* stores.
>
> Further, it's something of a mistake to think that they have much if
> any competence in computing.  It is more useful to think of them as a
> place to buy boxes that (by some useful coincidence) happen to contain
> computer components.
>
In fairness to Canada Computers, a non-wizard friend of mine found that
they were quite patient and helpful in answering his questions.

Peter


> The same is true at Future Shop, Best Buy, and such; they are in the
> business of selling boxes containing prepackaged bits of technology,
> whether that be computers, video game consoles, plasma TVs, or washing
> machines.  Information not in the product catalogue tends to be beyond
> them...
>
>
-- 
Peter Hiscocks
Syscomp Electronic Design Limited, Toronto
http://www.syscompdesign.com
USB Oscilloscope and Waveform Generator
647-839-0325

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