Beware: NetGEAR hangs up on customers and does not support Linux!

Marc Lijour marc-bbkyySd1vPWsTnJN9+BGXg at public.gmane.org
Sat May 7 20:58:56 UTC 2005


On Saturday 07 May 2005 12:11, Joseph Kubik wrote:
> What model netgear?
It is a NetGEAR  FS608v2.

> The netgear is only looking at ethernet frames, not the ip packets. (we
> hope)
>
> What model ethernet cards are they?

I run amd64 with a K8VSE motherboard. The eth card is integrated.
This is what I get from the logs (with the current working switch 
installed-not the NetGear one) :
May  5 22:03:37 io kernel: eth0: Yukon Gigabit Ethernet 10/100/1000Base-T 
Adapter
May  5 22:03:37 io kernel:       PrefPort:A  RlmtMode:Check Link State
May  5 22:03:37 io kernel: eth1394: $Rev: 1224 $ Ben Collins 
<bcollins-8fiUuRrzOP0dnm+yROfE0A at public.gmane.org>
May  5 22:03:37 io kernel: eth1394: eth1: IEEE-1394 IPv4 over 1394 Ethernet 
(fw-host0)
May  5 22:03:37 io kernel: NET: Registered protocol family 17
May  5 22:03:37 io kernel: eth0: network connection up using port A
May  5 22:03:37 io kernel:     speed:           10
May  5 22:03:37 io kernel:     autonegotiation: yes
May  5 22:03:37 io kernel:     duplex mode:     half
May  5 22:03:37 io kernel:     flowctrl:        none
May  5 22:03:37 io kernel:     irq moderation:  disabled
May  5 22:03:37 io kernel:     scatter-gather:  enabled
May  5 22:03:37 io kernel:     tx-checksum:     enabled
May  5 22:03:37 io kernel:     rx-checksum:     enabled
May  5 22:03:37 io kernel:     rx-polling:      enabled


On the other end, the router has a eepro100 based card.

If the thing is based on ethernet frames as it probably should. You should not 
need IP and netmask.

A question.
Is there some incompatibility issues with IPv6 and standard switches?
Both my cards have IPv6 (+ a std IP). And if you look at the log below my 
ethernet card complains it does not find an IPv6 router.


eth-cpu1 ------------+		(link ok for my router)
            switch         |
              port       1 2 3 4 5 6 7 8
                                  |  |
eth-cpu2 ---------------+ |		(link ok for my amd64 Desktop)
eth-cpu2 -----------------+		(Windows does not show the link)

(When I say link shows, it means green light, and sometimes quick flashing 
seems -for me- to indicate the switch tries to do something).

From the NetGEAR switch documentation the port are auto-sensing. But I use all 
straight cables.
I use this NetGEAR in REPLACEMENT of another switch which WORKS perfectly.

Also, that is worth noting, the windows box does not show the link with the 
NetGEAR switch but it does with the current switch. That's puzzling for me!

> In light of my pretty little picture, what ports are etach cpu plugged
> into? what color are the lights on each side of each port?
> what are the IP's of the two cards that can't talk? oh, and netmasks.
>
> And, what is the error you are getting?

When I plug the NetGEAR switch in lieu and place of the current one while the 
setup is working, I get no connection. When I restart the network service I 
get errors.

See the log below.
My Desktop says this when I restart the connection:
> > > > eth0: network connection up using port A
> > > >     speed:           100
> > > >     autonegotiation: yes
> > > >     duplex mode:     full
> > > >     flowctrl:        symmetric
> > > >     irq moderation:  disabled
> > > >     scatter-gather:  enabled
> > > >     tx-checksum:     enabled
> > > >     rx-checksum:     enabled
> > > >     rx-polling:      enabled
> > > > eth0: no IPv6 routers present

And the router fails to start the connection on its end when I restart the 
network service..

> -Joseph-
>
> On 5/7/05, Marc Lijour <marc-bbkyySd1vPWsTnJN9+BGXg at public.gmane.org> wrote:
> > On Friday 06 May 2005 19:39, Joseph Kubik wrote:
> > > eth0 no ipv6 routers present:
> > > There are no routers on your IPv6 broadcast domain that speak Internet
> > > Protocal Version 6.
> > >
> > > Don't worry about it.
> > >
> > > What problem are you having with your switch?
> > > -Joseph-
> >
> > Hi Joseph
> >
> > I have a classical set up with a home build router a DMZ and the private
> > LAN where the switch is. I just bought this 100Mbps switch as a
> > replacement for a 10Mbps I had.
> >
> > When I plug it in it just does not work. I see the link LED on, fine.
> > Now because my eth card here is set up with both a IP and IPv6 I wonder
> > if the switch tries to discard anything but IPv6. Could that explain the
> > problem?
> >
> > I am pretty disappointed with NetGEAR. First the tech guy seems to have a
> > hard understanding what the router is and where it is. Then he discards
> > quickly any technical info I can give him. Finally he tells me that they
> > don't support Linux. It is written on the box Linux compatible, my device
> > is not working, and that does not seem to bother him a little. The guy
> > just cut the line and moves to the next customer (that last part is just
> > a guess).
> >
> > > On 5/6/05, Marc Lijour <marc-bbkyySd1vPWsTnJN9+BGXg at public.gmane.org> wrote:
> > > > I have bought a 8-port 100Mbps switch FS608v2 which is not working
> > > > and the guy hangs on me.
> > > >
> > > > Messages are:
> > > >
> > > > eth0: network connection up using port A
> > > >     speed:           100
> > > >     autonegotiation: yes
> > > >     duplex mode:     full
> > > >     flowctrl:        symmetric
> > > >     irq moderation:  disabled
> > > >     scatter-gather:  enabled
> > > >     tx-checksum:     enabled
> > > >     rx-checksum:     enabled
> > > >     rx-polling:      enabled
> > > > eth0: no IPv6 routers present
> > > >
> > > > What is this last line?
> > > > --
> > > > The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
> > > > TLUG requests: Linux topics, No HTML, wrap text below 80 columns
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>
> --
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> How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml
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