OT: RT users help

[billt-lxSQFCZeNF4 at public.gmane.org]

Check that Request.pm is there and functional.

Is the stack below from the apache error log or some other log? If its some other log what is in the apache error log. also what is in the access logs. I'm not completely convinced the permissions are right (apache usually wants rwx------) but I'm not sure if that really makes a difference. 

Bill

On Fri, May 06, 2005 at 02:21:52PM +0800, Jerome Macaranas wrote:
> On Wednesday 27 April 2005 20:38, billt-lxSQFCZeNF4 at public.gmane.org wrote:
> >  You may have done this but,
> >
> > 1) Is the file in the place it believes it too be?
> 
> are you talking about .pm file
> 
> -r--r--r--    1 root     root        34132 Nov  7 
> 03:34 /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm
> 
> > 2) Is apache configured to allow this application to run ( ie is there a
> > SetHandler for this in your apache.conf)? 
> 
> PerlModule Apache::DBI
> PerlRequire /opt/rt3/bin/webmux.pl
> 
> <Location /rt>
>   RewriteEngine On
>   RedirectMatch permanent (.*)/$ $1/index.html
>   AddDefaultCharset UTF-8
>   SetHandler perl-script
>   PerlHandler RT::Mason
> </Location>
> 
> 
> -rwxr-xr-x    1 root     rt           4510 Apr  7 16:07 /opt/rt3/bin/webmux.pl
> 
> > 3) Is the permissions on the file 
> > correct (ie is it readable to apache (rwxrwx---)
> >
> > That's about all I can think of without sitting in front of the box.
> >
> > Bill
> >
> > On Wed, Apr 27, 2005 at 04:42:36PM +0800, JM wrote:
> > > Hi ALL,
> > >
> > > 	ive tried asking help from RT list but unfortunately no one cares.. : )
> > >
> > > anyway.. im getting this error on my apache when ever i try to access RT.
> > > [Wed Apr 27 08:39:52 2005] [crit]: Can't call method "FETCH" on an
> > > undefined value at
> > > /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 1032.
> > >
> > > Stack:
> > >   [/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm:1032]
> > >   [/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm:953]
> > >   [/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:390]
> > >   [/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm:176]
> > >   [/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:353]
> > >  (/opt/rt3/bin/webmux.pl:138)
> > >
> > > any idea how i can fix this?
> > >
> > > tia,
> > > --
> > > The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
> > > TLUG requests: Linux topics, No HTML, wrap text below 80 columns
> > > How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml
> >
> > --
> > The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
> > TLUG requests: Linux topics, No HTML, wrap text below 80 columns
> > How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml
> --
> The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
> TLUG requests: Linux topics, No HTML, wrap text below 80 columns
> How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml
--
The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
TLUG requests: Linux topics, No HTML, wrap text below 80 columns
How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml