making email easier to read

[Anthony de Boer]

Zbigniew Koziol wrote:
> D. Hugh Redelmeier wrote:
> >Please trim your quotes: ...
> >It is almost always better to include the quote before your response.
> 
> Businesses tend to take opposite position (and they even ask sometime to 
> quote entire message). Why? Because that helps them to keep the track of 
> what the problem is about.

A big part of that is that e-mail isn't always as well sorted-out as a
traditional Usenet client, where articles are threaded and you can
quickly jump to the parent and sibling articles if you want more context.
Some mail clients do threading, but not all.

Another part is that people tend to delete mail after they've read it, or
save it to an archival folder, and in either case it's not around in your
inbox anymore for threading.  Some way of threading articles across
folders, including the recycling bin, might alleviate that.

But the bottom line is that top-posting is lazy posting; trimming and
being sure you're addressing all the points is actual work.

The one real advantage of top-posting is that it makes it really easy
to sort the geeks from the suits in your inbox.  :-\

-- 
Anthony de Boer
--
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