sending receiving email on bells sympatico smtp port filtering using evolution

[Ivan Avery Frey]

I was configuring email for someone who was on Sympatico HSE. They had 
always sent email through U of T's SMTP server, when U of T was their ISP.

But you shouldn't have to change the SMTP server when you use a 3rd 
party ISP. U of T saves your IP address when you receive mail and so 
you're automatically authenticated to send email through their SMTP server.

Sympatico of course would block traffic to port 25 if it wasn't destined 
for their SMTP server.

So my friend cancelled their service. So when I told them the reason 
their less than competent (no offense to people involved) technical 
support would give me a song and dance about how it wasn't possible to 
do what I wanted to do. I told them their competitor Rogers had no 
problem allowing traffic to reach U of T's SMTP servers.


Some days later, I tried to send mail and it went through. So I 
cancelled the cancellation.

Later when I was talking to Bell, they mentioned that if I'm having a 
problem with 1st level technical support, to ask to speak with 2nd level 
technical support.

Merry Christmas, Happy Chanukkah
Ivan.
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