Phone line static influencing DSL quality

[Marc Lijour]

On August 9, 2005 11:48, James Knott wrote:
> Sy wrote:
> > I may as well bring this up.  Has anyone else experienced severe line
> > noise influencing a DSL connection?
> >
> > This is the case with me, and I've escalated the problem a few times
> > and even had an ill-equipped and misinformed tech drop by
> > (unannounced).
> >
> > I have repairs semi-arranged.. but I wanted to know if, aside from the
> > obvious, there were any system / firewall settings or the like which
> > might make my experience a little better.
>
> The tech should have a test set, with which he can test the DSL line.
> It will measure such things as noise level etc.  Once he's done that,
> you'll have some idea about where the problem is.


Where I lived before, the person below me would get twice the speed I got and 
they told me I could get connected with a bad line to a further located CO 
even if we were living in the same house... What can a customer answer to 
that?
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