new cable modem - and problems

[James Knott]

I'm on Rogers, with the SB5100 and it works fine.  Can you connect to 
the modem status page at http://192.168.100.1?  Also, I believe that if 
you press the standby switch (the one on the top of the modem, also make 
sure that the modem is not currently in standby), the modem will act as 
a dhcp server.  Also, that modem web page contains info, that may help 
in resolving your problem.


Matt Cahill wrote:
>  
>   Hey guys,
> 
>     This is sort of a follow-up to a post from August. At the time, my
>     Terayon cable modem was acting a little weird and I was
>     experiencing connection issues with Libranet (either as a result
>     of the modem or the dhcp client). It *was* resolved by changing
>     the dhcp client (from pump to dhcp), however shortly thereafter I
>     was still experiencing strange/intermittant issues with the modem:
>     power would go off, connection would flicker out, etc..
>     
>     So, I finally had a Rogers guy come over and take a look.  He
>     replaced the Terayon with a Motorolla Surfboard (585100).  And
>     now...I can't connect.
> 
>     The dhcp client is simply not able to find a new lease.
> 
>     I called R at H and was told that the modem apparently is 'online'
>     and reachable from their end.  Certainly, all the lights are on,
>     and it certainly looks like it's working.  However, they also told
>     me that the hostname (crxxxxx-a) isn't necessary anymore.  But,
>     even removing the send-hostname option didn't have any effect.
> 
>     I've tried different versions of dhcp/dhcp-client, but still no
>     luck.  I'm really, really desperate for any help/pointers that I
>     may not be thinking about. [so desperate as to think about loading
>     Win98 on one of the partitions, just to prove to myself that the
>     modem is operational - that desperate].
> 
>     Any help would be most appreciated.
> 
>     Matt
> 

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