<!DOCTYPE html><html><head><title></title><style type="text/css">p.MsoNormal,p.MsoNoSpacing{margin:0}</style></head><body><div dir="auto">FYI if not aware of it there is an active forum at <a href="https://old.reddit.com/r/dumbphones">https://old.reddit.com/r/dumbphones</a> if you are interested in feature phones.<br></div><div dir="auto">And if still looking for a repair shop, try dufferin mall, there are several indy phone businesses in addition to basically every carrier in the GTA <br></div><div dir="auto"><a href="https://dufferinmall.ca/stores">https://dufferinmall.ca/stores</a><br></div><div dir="auto">it's like a mobile phone convention 365 days a year. <br></div><div dir="auto"><br></div><div class="gmail_quote"><div dir="auto">On July 16, 2024 12:40:39 PM EDT, Karen Lewellen via talk <talk@gtalug.org> wrote:<br></div><blockquote class="gmail_quote" style="margin-top:0pt;margin-right:0pt;margin-bottom:0pt;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204, 204, 204);padding-left:1ex;"><pre class="k9mail"><div dir="auto"><div>Hi Evan,<br></div><div>That was where we started in fact.<br></div><div>Because manipulating the information into the phone requires vision, I first took the phone to my Mobile shop, which is how I was told about the unlock issue.<br></div><div>Reaching a supervisor at the freedom mobile support line led to me getting them to help, provide the unlock code, again back at my mobile shop.<br></div><div>It was another freedom mobile support supervisor who suggested I visit a quality corporate freedom mobile store for their in-person sighted help.<br></div><div>Indeed my first suggestion in the mobile shop was to call freedom mobile, but apparently they did not know how, leading to several trips for me.<br></div><div>Its very strange that the phone says wind mobile for its network as well as an aspect of rogers for some reason.<br></div><div><br></div><div><br></div><div><br></div><div>On Tue, 16 Jul 2024, Evan Leibovitch wrote:<br></div></div><blockquote class="gmail_quote" style="margin-top:0pt;margin-right:0pt;margin-bottom:1ex;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(114, 159, 207);padding-left:1ex;"><div dir="auto"><div>On Mon, Jul 15, 2024 at 3:14���PM Karen Lewellen via talk <talk@gtalug.org><br></div><div>wrote:<br></div><div><br></div></div><blockquote class="gmail_quote" style="margin-top:0pt;margin-right:0pt;margin-bottom:1ex;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(173, 127, 168);padding-left:1ex;"><div dir="auto"><div>The corporate store staff at 10 dundase street east is frankly stumped by the<br></div><div>problem.<br></div></div></blockquote><div dir="auto"><div><br></div><div>I have Freedom Mobile as my carrier and am quite happy with it.<br></div><div><br></div><div>However, I don't expect staff at their stores to know much more than what<br></div><div>phones and plans are on sale on any given day, and the process to create or<br></div><div>upgrade accounts. You may get better answers by calling the support line at<br></div><div>1-877-946-3184.<br></div><div><br></div><div>- Evan<br></div></div></blockquote></pre></blockquote></div><div><br></div></body></html>