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On 2023-09-07 12:35, Evan Leibovitch via talk wrote:<br>
<blockquote type="cite"
cite="mid:CAMguqh2swzw5b+JhRPw-kW_geh47dOX14q6a4h+eM0kfK6mfew@mail.gmail.com">
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<div dir="ltr">On Thu, Sep 7, 2023 at 11:40 AM James Knott via
talk <<a href="mailto:talk@gtalug.org"
moz-do-not-send="true" class="moz-txt-link-freetext">talk@gtalug.org</a>>
wrote:</div>
<div class="gmail_quote">
<div> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">
> Bell faces human rights complaint over allegations of
inaccessibility <span class="gmail_default"
style="font-family:tahoma,sans-serif;color:rgb(11,83,148)">
</span>for blind customers<br>
> <a
href="https://globalnews.ca/news/9373449/bell-human-rights-complaint/"
rel="noreferrer" target="_blank" moz-do-not-send="true"
class="moz-txt-link-freetext">https://globalnews.ca/news/9373449/bell-human-rights-complaint/</a><br>
<br>
This is about what Bell is not providing, even though other
companies do. However, this is current technology, not
obsolete, which Karen <span class="gmail_default"
style="font-family:tahoma,sans-serif;color:rgb(11,83,148)">
</span>seems to need.<br>
</blockquote>
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<div
style="font-family:tahoma,sans-serif;color:rgb(11,83,148)"
class="gmail_default">I call shenanigans on that
perspective.<br>
</div>
<div
style="font-family:tahoma,sans-serif;color:rgb(11,83,148)"
class="gmail_default"><br>
</div>
<div
style="font-family:tahoma,sans-serif;color:rgb(11,83,148)"
class="gmail_default">Given the nature of our group it is
natural that some here will see the issue as merely one of
choice and pace of technology, but IMO it must be seen as
a broader issue of problem-solving. If Karen's
accessibility needs require analog service in 2023, then
that service is not obsolete merely because it's
convenient for Bell to declare it so. In making a
transition to digital it is Bell's responsibility to
either:<br>
<ul>
<li>provide a complete working solution to Karen's needs
that can be accomplished purely digitally</li>
<li>use whatever means required internally to maintain
(what is seen in her home as) analog service<br>
</li>
</ul>
</div>
<div
style="font-family:tahoma,sans-serif;color:rgb(11,83,148)"
class="gmail_default">Given its regulated monopoly in
last-mile connectivity, the onus is on Bell to provide a
solution to the problem that it caused.</div>
<br>
</div>
</div>
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</blockquote>
I hate sticking up for Bell or Rogers.<br>
REALLY REALLY hate it.<br>
<br>
But James is right our phone system has been digital for decades now
and likely over 5 decades.<br>
<br>
So the problem that Karen is facing is likely not an issue with the
signal being digital but is an issue with the way the signal gets
attenuated and modified by the up to several KM of twisted pair
cable.<br>
<br>
Think of this a bit like the difference between vinyl records and
CDs.<br>
Some people really dislike the much better quality and swear that
their old LPs sound "warmer".<br>
<br>
Likely Karen's problem can be cured by some appropriate signal
conditioning and I would not be surprised if there were not some
products out there for the hearing impaired that could to that task.<br>
<br>
I believe that Bell/Rogers et al can be forced to keep providing
existing services like my party line but they are not likely going
to be forced to provide the old services to new installations.<br>
<br>
Karen is kind of caught between a rock and a hard place.<br>
She has moved into a new location and is trying to get an old
service which Bell may not be obliged to provide.<br>
<br>
I get the impression that Karen is also not rolling in cash so that
any kind of solution that will be a major expense will be a problem.<br>
<br>
The conversation has become stuck in the mode where some say Bell
should fix everybodies problems no mater what and others are saying
new tech is good no mater what.<br>
<br>
Clearly Karen has a problem with the newer digital phones but she
does not have the same problem with her old location where she was
on a phone at the end of several KM of copper cable.<br>
<br>
The question is what are the differences and how can the signal
quality, or lack there of, be recreated in a digital phone line.<br>
<br>
<br>
<pre class="moz-signature" cols="72">--
Alvin Starr || land: (647)478-6285
Netvel Inc. || Cell: (416)806-0133
<a class="moz-txt-link-abbreviated" href="mailto:alvin@netvel.net">alvin@netvel.net</a> ||
</pre>
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