<div dir="ltr"><div dir="auto">Do you get an actual xsane window saying the device was not found, or some other xsane report on the issue? The reports are sometimes very cryptic.<div dir="auto"><br></div><div dir="auto">This has been a fairly common mode switching issue where the device is set by default for printing for a multifunctional print/scan device. In my case for my brother printer/scanner I would place a rule in the UDEV rules.d folder which makes the mode switch to scanner for me when the application requests control of the device.</div><div dir="auto"><br></div><div>However a quick look on the internet for HP shows that there may have been an HP software install configuration glitch even as recently as June 2020 for some,</div><div><br></div><div>This mint user seems to have solved it for an earlier HP MFP device by doing a complete software reinstall.</div><div><br></div><div><div>HP Laserjet Pro MFP M26a - Could Scan, Can't Now (SOLVED)</div><div><a href="https://forums.linuxmint.com/viewtopic.php?t=261065">https://forums.linuxmint.com/viewtopic.php?t=261065</a></div></div><div><br></div><div>This is from that link but there are several links to hp and other sites to help with troubleshooting; rc files are resource configurations for Linux. </div><div>------</div><div><span style="color:rgb(51,51,51);font-family:"Lucida Grande","Trebuchet MS",Verdana,Helvetica,Arial,sans-serif;font-size:13px">sudo apt-get --reinstall install hplip</span><br style="color:rgb(51,51,51);font-family:"Lucida Grande","Trebuchet MS",Verdana,Helvetica,Arial,sans-serif;font-size:13px"><br style="color:rgb(51,51,51);font-family:"Lucida Grande","Trebuchet MS",Verdana,Helvetica,Arial,sans-serif;font-size:13px"><span style="color:rgb(51,51,51);font-family:"Lucida Grande","Trebuchet MS",Verdana,Helvetica,Arial,sans-serif;font-size:13px">Apparently, (code: rc) wasn't installed properly - I have no idea what this means and don't recall seeing it in the printout from the many commands I've input over the past few days. I also don't recall it being mentioned in any of the HP Help instructions.</span><br></div><div>------</div><div><br></div><div dir="auto">HTH<br><div data-smartmail="gmail_signature" dir="auto">Russell<br><br><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Oct 6, 2020, 12:10 PM Chris Aitken via talk, <<a href="mailto:talk@gtalug.org" rel="noreferrer" target="_blank">talk@gtalug.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi. Just joined the group. I can't get scanner (on my hp LaserJet Pro <br>
MFP M26nw) working. It was scanning fine on my ubuntu 14.0-something LTS <br>
machine. However, I got a more powerful computer and had a fresh install <br>
of ubuntu 20.04.1 LTS done. I typed sane in a terminal and got..<br>
<br>
Command 'sane' not found, did you mean:<br>
<br>
command 'save' from deb atfs (1.4pl6-14)<br>
command 'xsane' from deb xsane (0.999-8ubuntu2)<br>
command 'sage' from deb sagemath-common (9.0-1ubuntu4)<br>
command 'saned' from deb sane-utils (1.0.29-0ubuntu5.2)<br>
<br>
Try: sudo apt install <deb name><br>
<br>
I tried sudo apt-get install sane and got ...<br>
<br>
[sudo] password for owner:<br>
Reading package lists... Done<br>
Building dependency tree<br>
Reading state information... Done<br>
sane is already the newest version (1.0.14-15).<br>
The following packages were automatically installed and are no longer <br>
required:<br>
hplip-data libimagequant0 printer-driver-postscript-hp python3-olefile<br>
python3-pil python3-renderpm python3-reportlab python3-reportlab-accel<br>
Use 'sudo apt autoremove' to remove them.<br>
<br>
0 upgraded, 0 newly installed, 0 to remove and 16 not upgraded.<br>
<br>
So, I tried xsane and got ...<br>
<br>
Failed to load module "canberra-gtk-module"<br>
<br>
Then an hp wizard offered to install it, then ...<br>
<br>
Failed to open device <br>
'hpaio:/usb_HP_LaserJet_Pro_MFP_M26nw?serial=CNB6J9P50R': Error during <br>
devioce I/O.<br>
<br>
Printing is working fine.<br>
<br>
Ideas?<br>
<br>
Chris<br>
<br>
<br>
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</blockquote></div>
</div>
</div>