<div dir="ltr"><div><div><div><div><div>Since you said you're not overly familiar with linux I wanted to give you a few steps to follow, from there I/We should be able to give you an idea of what will need to be done and if you aren't comfortable doing it I can send you an estimated price for me to come to your location to resolve the issue.<br>
<br></div>Once the computer is booted and you have logged in, you will need to access a terminal prompt. If you are in an GUI interface you can do this by running the terminal application after log in.<br><br></div><div>Type the following commands exactly as below. You can google each one if you are interested in what they are doing.<br>
<br></div><div>cd ~<br></div><div>dmesg > dmesg.log<br></div>lspci > lspci.log<br><br></div>From here you will need to put a USB key into your machine and copy these files onto it. If you don't see your USB key pop up on the GUI when you plug it in (also called automounting) then we would need to go through the steps to mount it, which I can talk you through over the phone.<br>
<br>Once you've copied over the files, email them to me. They will be found in your ~ directory which is also known as /home/<username>/<br><br></div>With those logs I should have a decent idea of what the issues could be and what will be involved fixing them.<br>
<br></div>Will<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Dec 18, 2012 at 1:00 PM, Alejandro Imass <span dir="ltr"><<a href="mailto:aimass-EzYyMjUkBrFWk0Htik3J/w@public.gmane.org" target="_blank">aimass@yabarana.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On Tue, Dec 18, 2012 at 12:23 PM, Shane Powell <<a href="mailto:shane-abz+RtKofAfQT0dZR+AlfA@public.gmane.org">shane@ostaco.com</a>> wrote:<br>
</div><div class="im">> We have an old accounting software that is Linux based (redhat). We had it<br>
> networked with a dedicated IP that we used an old terminal software to<br>
> access it.<br>
><br>
> The desktop hardware just crapped out. We tried to move the harddrive into<br>
> another computer but ran into configuration issues... we can't get the<br>
> kernal to recognize the ethernet adapter to connect to our network and give<br>
> us an IP so we can update the terminal software access script.<br>
><br>
> The job to me sounds easy, but for some reason people are not able to help.<br>
<br>
</div>For people to help you need to ask the right questions with sufficient<br>
information (<a href="http://www.catb.org/esr/faqs/smart-questions.html" target="_blank">http://www.catb.org/esr/faqs/smart-questions.html</a>):<br>
<br>
1) the RedHat version and kernel version if you have it. If it's a RHE<br>
under license and support you can obtain support from RedHat<br>
2) an idea of the old hardware, including motherboard chipset and<br>
ethernet adapter details<br>
3) an idea of the new hardware including the new ethernet NIC<br>
<br>
In general it sounds to met very unlikely that Linux will not<br>
recognize an ethernet adapter unless the kernel is extremely old or<br>
was compiled in such a way to exclude the most common adapters. If<br>
it's a *very old* kernel on a *very new* or strange hardware it could<br>
be the case but without more information we cannot help you.<br>
<br>
You can grab a "live" version of almost any modern Linux, BSD or other<br>
live system and boot the new hardware from CD to get this info.<br>
<a href="http://en.wikipedia.org/wiki/List_of_live_CDs" target="_blank">http://en.wikipedia.org/wiki/List_of_live_CDs</a><br>
<br>
You will need to post the information above and at least the output of<br>
the command lspci to start.<br>
<br>
Best,<br>
<span class="HOEnZb"><font color="#888888"><br>
--<br>
Alejandro Imass<br>
--<br>
The Toronto Linux Users Group. Meetings: <a href="http://gtalug.org/" target="_blank">http://gtalug.org/</a><br>
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</font></span></blockquote></div><br></div>